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CareCloud CDP Tips & Tricks

3.1.05 Recommendation Engine Upgrades, Add Card Automation Node, E-mail Designer URL Images

By Jan Doleček  24. 1. 2025

Recommendation Engine Models

Our Recommendation Engine (RE) always chooses the ideal product for every customer, but you’d surely appreciate more options. Now, you can specify your recommendations using three distinct models: Relevancy, Novelty, and Diversity. 

Do you want precise recommendations, unexpected finds, or a wide range of unique products? Simply choose your model and let your customers be amazed. For perfectionists, we offer a “Professional setup,” which lets you create your own mix of Relevancy, Novelty, and Diversity. Level up your product recommendation game!

Voucher Recommendation

There’s more news for the Recommendation Engine! You can now suggest the most appropriate vouchers based on customers’ product preferences. You can recommend vouchers for up to five products. Guide customers to the best deal possible!

Assign Virtual Card Node

Prepare for an important addition to Marketing Automation—an “Add Card” action node. With it, your workflows can automatically create and assign loyalty cards to customers. We make automation even more accessible, step by step.

Email Designer: Images from URL

You can now add images from URLs instead of importing them from your computer. Whether a JPG, PNG, or GIF, the images load immediately after you include the URL. Then, you can modify the image further. Find and utilize the most appropriate visuals, wherever they may be.


SUPPORT FROM THE EUROPEAN UNION

AI Technology Support Programme

The company Cortex, a.s. is implementing the Innovation of the Customer Data Platform utilizing artificial intelligence and machine learning project, registration number FX05030120_7895, aimed at service and product innovation. The project is carried out under The Country for the Future program by the Ministry of Industry and Trade and co-financed by the European Union funds within the NEXT GENERATION EU initiative.

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