Pharma Industry Customer Data Solution

Increase your marketing and customer engagement success by creating automated workflows with personalized content. Marketing Automation App allows you to automate profiling, segmentation, omnichannel campaigns and communication to achieve great results effortlessly.
The user-friendly builder helps you create complex scenarios to automate the customer journey. Once set up, CareCloud will convert new customers into key spenders automatically.

Smart segmenting possibilities allow you to address the right customer with the right product at the right time. No need for an external solution, you can manage everything in Campaigns & Segmentation App.

Use data from CDP for efficient preparation and execution of omnichannel campaigns. Campaigns App offers smart personalization, such as replacing already purchased drugs with more appropriate alternatives suggested by the prediction algorithm. Recommendation can be done based on drug-drug interaction with a frequently bought drug by a customer.

Inspire loyalty by awarding your customers points for their purchases, create membership or discount levels with perks and benefits. CareCloud offers you an inbuilt Loyalty Engine Application to reward your customers based on their spending.

Incentivize your customers to purchase their continuous medication always from your pharmacy, thanks to the Loyalty program automated workflows.

Analysis & Prediction App analyses a customer's purchasing history to recommend the best product. Especially drugs or medical equipment with regular use are automatically recommended in the shopping cart, mobile app or to the pharmacist in the store.

Prediction is based on previous drug purchases and can take into account drug-drug interaction to protect your customers and provide an excellent customer experience.