CareCloud CDP Tips & Tricks
Even More 2024 Marketing Trends to Follow
Keeping up with the latest trends can greatly benefit your brand. We chose more 2024 trends that have the potential to drive your marketing success, regardless of industry. Face 2025’s challenges with the right strategy. TRENDS TO LOOK OUT FOR As we’ve covered in the previous post, the 2024 marketing world dealt mainly with personalized…
Version 3.1.04 AI-driven Audience Recommendation, Double Opt-in Settings, Campaign Designer, Push Notification Variables
AI-driven Audience Recommendation Get ready for a new AI feature! The CareCloud platform now lets you create a target audience for a specific product or set of products. This is especially useful when selling goods nearing expiration, older products approaching the end of the season, or simply when you want to find customers who are…
Do Not Miss These 2024 Marketing Trends
As the end of the year approaches, it’s time to see which 2024 trends dominated the marketing world and how profitable they can be. Let’s talk emailing, AI, personalization, and how CareCloud responds to the evolving marketing landscape. WHAT TRENDS ARE WORTH FOLLOWING? The year 2024 introduced new marketing trends while developing the existing ones….
Why the Correct Timing of Emails Is an Absolute Necessity
How can you ensure your email will be the one that customers read? Apart from exciting content, the right timing makes a huge difference. Learn to plan email marketing with CareCloud. OPTIMIZE EMAIL TIMING FOR ENGAGEMENT Email marketing is a powerful tool that connects brands with their customers. Still, every aspect of email needs to…
Master Purchase Follow-Up and Optimize Customer Journey
Purchase follow-up provides perfect opportunities to engage and retain customers. Automate these messages, from the most basic to the most complex, and orchestrate the best of customer journeys. With CareCloud’s apps and out-of-the-box workflows, you can start right away. PURCHASE IS JUST THE BEGINNING The customer’s first purchase may be the defining moment of their…
Version 3.1.03 SMS and Viber Variables, Customer’s Cash Desk Widget, ISIC Support
SMS and Viber Designer: Variables and URL Links Short-form messages grow exponentially as tools for direct marketing. To reflect that, we added custom variables and shortened URL links directly into the SMS and Viber template texts. With an added layer of personalization and utility, your short-form marketing will engage more than ever before. Customer Account:…
CareCloud Partners with Staffino for Enhanced Customer Feedback Collection
We are thrilled to announce our partnership with Staffino! As the no.1 effective feedback-gathering platform, Staffino helps to improve customer and employee experience. Learn how our platforms cooperate to help you increase CLV, revenue, and customer satisfaction. STAFFINO NOW COOPERATES WITH CARECLOUD We realize that good feedback management leads to higher revenue and retention rates,…
The Importance of SPF, DMARC, and DKIM for Sender Reputation
SPF, DKIM, and DMARC are key email authentication methods that prevent spam and other fraudulent emails. Including DKIM and SPF records in your emails, as well as DMARC policy, allows you to send email marketing without ending up in spam. PROTECT YOUR SENDER’S REPUTATION Every day, email inbox providers filter out millions of malicious messages….
Version 3.1.02 New MA Nodes and Customer Profile Tasks
New MA Action Nodes Marketing Automation just got a significant update! We added a new MA action node that lets you change your customers’ consent status. This allows you to react to consent changes automatically and avoid issues with sending unwanted communication. What’s more, you can also insert a Catalogue Voucher node to expand customer…
Unlocking the Potential of WhatsApp Marketing
In the ever-evolving digital marketing landscape, WhatsApp is proving to be a dynamic and underutilized platform with huge potential. Stand out from the noise of traditional channels like SMS and email. Leveraging this channel can transform customer engagement, increase sales, and differentiate your brand in a crowded marketplace. MAXIMIZE ENGAGEMENT WITH WHATSAPP WhatsApp offers a…
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